Grey Street Hotel Newcastle upon Tyne, Newcastle upon Tyne - Reviews, Room Options & Prices 2025

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About the Hotel

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

The 4-star Grey Street Hotel occupies a Grade II listed building on Newcastle's iconic Grey Street, featuring 49 contemporary rooms, an award-winning Rosette restaurant, and a luxury beauty salon with three treatment rooms.

Heritage Meets Modern Comfort

Grey Street Hotel's individually designed rooms combine Georgian features with modern finishes, including high ceilings and large sash windows. Standard rooms offer White Company toiletries and Ringtons tea service, while Junior Suites add mini-fridges and fluffy robes.

Award-Winning Restaurant Bar

Leila Lily's Restaurant serves an extensive menu of starters, main courses, and desserts, operating Sunday to Thursday 12pm-8pm and Friday-Saturday 12pm-9pm. The floral bar offers cocktails, premium champagnes, and draught beers until late.

Spa Business Facilities

The City Retreat Salon provides facials, manicures, pedicures, and quantum light therapy in three treatment rooms. Three private meeting spaces accommodate 2-100 people, equipped with plasma screens and Barco connectivity.

Central City Location

Located 0.5 miles from Monument and 0.5 miles from Newcastle Central, the hotel sits equidistant from the Quayside's entertainment district and Northumberland Street's shopping hub.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

8 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Twin Room

Max:

2 persons

10 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Deluxe Double Room

Max:

2 persons

12 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

Newcastle upon Tyne1400 ft

Airports

Newcastle (NCL) 8.1 mi

Durham Tees Valley (MME) 39.8 mi

Train

Newcastle Central2000 ft

Bus

Bus stop1700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Pet amenities available
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Bar/ Lounge area

Business

Business center
Fax/Photocopying

Children

Cribs

Spa & Leisure

Spa & wellness center
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

Map view

street view

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

City landmarks

Bridges

Gateshead Millennium Bridge

1.0 mi

Gallery

Baltic Centre for Contemporary Art

3600 ft

Museums

Discovery Museum

3700 ft

Museums

Life Science Centre

3000 ft

Museums

The Great North Museum

4000 ft

Gallery

The Biscuit Factory

4300 ft

Museums

Victoria Tunnel

4600 ft

Mall

Eldon Square

2500 ft

Square

The Blue Carpet

2100 ft

Stadiums

St. James' Park

3700 ft

Church

Cathedral Church of St Mary

2400 ft

Gallery

Laing Art Gallery

2300 ft

Nearby

Night club

Newcastle Castle

900 ft

Market

The Quayside

1900 ft

Bridges

The Tyne Bridge

1500 ft

Bridges

High Level Bridge

1600 ft

Church

Saint Nicholas Cathedral

500 ft

Market

Grainger Market

1400 ft

Grainger Street Newcastle city centre

Grainger Town

1500 ft

St Nicholas Square

Newcastle Cathedral

500 ft

Museums

Holy Jesus Hospital

900 ft

Movie theater

Tyneside Cinema

700 ft

Bridges

Swing Bridge

1500 ft

Monuments and Landmarks

Grey's Monument

1400 ft

Grey Street

200 ft

Bessie Surtees House 41-44 Sandhill Quayside

Historic England

1400 ft

48 Westgate Rd

George Stephenson Monument

1100 ft

Church

St John the Baptist Church

1200 ft

Shopping Area

Central Arcade Newcastle

1600 ft

2 Old George Yard High Bridge

The Glamorous Owl

500 ft

Restaurants

Portofinos Restaurant

100 ft

Churchill House 12A Mosley Street

Longhorns Barbecue Smokehouse

200 ft

10 Mosley Street

Marco Polo Restaurant

200 ft

33 Dean Street

Las Iguanas Newcastle

500 ft

62-74 Grey Street

Zizzi

300 ft

42 Grey Street

Tandoori Nights

200 ft

17 Grey Street

Topolino Restaurant

200 ft

44 Dean Street

Nadon Thai

300 ft

32-34 Mosley Street

Barluga

400 ft

35 Grey Street

Dog Leap Cafe

600 ft

St Nicholas Square Tynemouth

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

6.3

Location

8.8

Service

8.0

Dining

6.2

Victor

United Kingdom, March 2025

6.8/10

I recently stayed at Grey Street Hotel, and there were some really great aspects, like the friendly staff and the cleanliness of the hotel. However, I faced some issues with noise from both inside and outside, which made getting a good night's sleep quite difficult. The room size was on the smaller side, and I didn't find the mattress very comfortable. Overall, it's a mixed bag, depending on what you're looking for in a stay.

Rooms

5.0

The room I stayed in was cozy but somewhat small, and I struggled with the mattress, which felt uncomfortably inclined. The bathrooms were standard and lacked sufficient handles for getting out of the tub.

Service

9.0

The staff were really good, always friendly and willing to help with any inquiries I had during my stay. Their courteousness genuinely made me feel welcome.

Location

8.0

The hotel's central location is a massive plus, making it convenient to access various restaurants, bars, and shops. I found it easy to get around the city, as everything was just a short walk away.

Dining

5.0

While the bar and restaurant were undergoing refurbishment, I did rely on room service, which was okay. I would have preferred a wider range of dining options within the hotel, especially during my stay.

Facilities

6.0

Facilities like the housekeeping were up to par, but the ongoing refurbishment left me without access to some amenities I would expect from a hotel of this caliber.

Mark

United Kingdom, January 2025

6.8/10

My recent stay at Grey Street Hotel had its ups and downs. The location is simply fantastic—right in the heart of the city, close to bars and restaurants 🎉. However, noise from nearby bars made my nights a bit challenging, affecting my overall comfort. The staff were friendly and responsive, which was a plus, but some issues, such as cleanliness in my room, were disappointing.

Rooms

5.0

My room was adequate but had cleanliness issues, like items left from previous guests. The noise from the nearby bar was disruptive too.

Service

5.0

Staff were generally friendly and apologetic, but I experienced inconsistency in service quality, especially regarding room preparation.

Location

9.0

The hotel's location is ideal for nightlife and is just a short walk from key attractions, making it very convenient.

Dining

6.0

Breakfast was good with a decent variety, though I was disappointed with some items' freshness.

Facilities

5.0

The facilities were modern and functional, though I felt some rooms could benefit from better maintenance and quietness.

Hudson

United Kingdom, January 2025

6.2/10

I had a pleasant stay at Grey Street Hotel, enjoying the spacious room and its cleanliness. The staff were super friendly and made my experience enjoyable. However, the noise from a nearby nightclub was pretty distracting at night, which affected my ability to sleep soundly.

Rooms

8.0

My room was spacious and adorned in modern decor, but it did feel a bit dark since it lacked natural light. The bathroom was massive, which was definitely a plus. However, the chilly temperature made it less comfortable at times.

Service

10.0

The staff were incredibly warm and helpful throughout my stay, addressing my concerns promptly and even assisting with my luggage when I had a leg injury. This really enhanced my overall experience with their service.

Location

9.0

The location was spot-on, just five minutes from the train station, perfect for an easy arrival. Plus, I was close to lots of bars and restaurants in the city which made dining out a breeze.

Dining

7.0

Breakfast was lovely with a good variety, but at £15, I thought it was a bit over the top. The ambiance in the dining area was nice, though, making it a pleasant spot to start the day.

Facilities

6.0

The hotel boasted nice facilities, but I was disappointed that the spa wasn't open during my stay. Still, having a bar on site was a nice touch for winding down after a day out.

Ernest

United Kingdom, January 2025

5.0/10

I recently spent a weekend at the Grey Street Hotel for my 30th birthday. The location was truly unbeatable, right in the heart of Newcastle's nightlife. The staff were friendly and quick to resolve a minor issue I had with my room. However, I did notice that some areas, like the bathrooms, could use a bit of maintenance to really match the charm of the place.

Rooms

Service

8.0

Staff members were incredibly polite and helpful. They made our stay smoother by addressing our needs quickly, like the balloon decorations for my birthday. Room service was efficient, but I felt the restaurant closure should've been communicated better.

Location

9.0

The central location couldn't have been more convenient. I was steps away from bars, restaurants, and key attractions like the Tyne Bridge and Sage Centre. The vibrancy of the area was fantastic, although street noise was noticeable at night.

Dining

6.0

Though the restaurant was under renovation during my stay, the bar service was still available when I ordered drinks. However, the limited options due to the renovations were a bit disappointing.

Facilities

7.0

The hotel could benefit from some updated facilities, as I found the common areas a bit worn. I liked having a bar and the possibility of room service, but I wished for more amenities like a mini fridge in the room.

Rowan

United Kingdom, October 2024

5.6/10

I had a mixed experience at Grey Street Hotel in Newcastle. The location was fantastic and made exploring the city super easy. I appreciated the friendly staff and comfortable room, but I found some aspects of the stay lacking, specifically in terms of attention to detail and room upkeep.

Rooms

7.0

My room was spacious and comfortable, but there were a few issues like missing coffee supplies and the shower being oddly set up. I also noticed the room needed some redecorating, and some noise from outside was a bit distracting.

Service

8.0

The staff were genuinely friendly and helpful, which was a big plus. But I felt like some could benefit from better training on handling guest issues more proactively.

Location

9.0

The hotel’s central location was definitely a highlight, making it super convenient to reach attractions and restaurants, though the noise levels from the bustling city could sometimes be a drawback.

Dining

7.0

Breakfast options were quite good—fresh and tasty—but I did think the pricing was a bit steep compared to nearby options. I also struggled to get staff's attention at times during breakfast.

Facilities

7.0

The hotel had nice amenities, like a well-decorated bar area and a restaurant, but I wish there were more facilities to enhance relaxation without needing to go out.